Client Services

redLantern’s online and instructor-led training helps you get the most out of your technology investment. Our flexible options help ensure that you will have the tools to keep each employee up to date in his or her job functions.

We provide a consolidated checklist of resources and services to enable system utilization so that your institution gains benefits of the redLantern solutions.

Service		Included	For Fee
Maintenance and Support	Upgrades	X
	Client-Driven Product Enhancements	X
	Functional and Technical Product Support	X
	www.redlanternu.com	X
	Quarterly Newsletter	X
	CAB Representation	X
Training	Web-based Introductory Training		X
	Basic Encoding, Intermediate Encoding and Transfer Articulation Training		X @ redLantern facility
	Advanced Encoding Training		X @ your campus
	Users Conference		X
Consulting	Degree Audit and Transfer Articulation Functional Consulting		X
	Interactive Audit		X
	Consulting for Implementation and Upgrades		X
	NCAA		X
	u.select Consulting		X
	u.direct Consulting		X
	Custom Interfaces and Integration Development		X
	Software Installation and Upgrades		X

For more information on training and consulting services, please contact us at: edward.wiczulis@redLanternu.com